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We are very excited to announce that we will be launching a new website in mid-July 2015. Unfortunately, in the meantime, this means you will be unable to book or make payments on our current website. If you would like to make a booking or have any other enquiries, please contact us on +44 (0)20 8742 3355. We are sorry for any inconvenience this may cause in the short term. To close this alert, please click 'Enter www.martinrandall.com' below.

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Voysey House,
Barley Mow Passage
London W4 4GF
United Kingdom
Telephone: +44 (0)20 8742 3355

USA: 1-800-988-6168
Canada: (647) 382 1644
Australia: 1300 55 95 95
New Zealand: 0800 877 622

Privacy policy

We do our utmost to protect your privacy. We ensure that we have appropriate physical and technological security measures in place to protect your information, and that when we outsource any processes that the service provider has necessary security accreditations.

1. We collect and use individual client details only where we have legitimate business reasons and are legally entitled to do so.

2. We are transparent in our dealings with you as to what information about you we will collect and how we will use your information.

3. We use personal data only for the purpose(s) for which they were originally collected.

4. We do not share your personal information with others for marketing purposes.

See Privacy Policy for Martin Randall Australiasia

Website privacy
Please read the statements below to find out more about our privacy policy.

1. Use of cookies
2. Submitting your personal data on our website
3. Marketing communications
4. Copyright

Use of Cookies
Cookies are small text files held on your computer. They allow us to give you the best browsing experience possible and mean we can understand how you use our website. Each web domain can only access cookies stored by that specific web domain, meaning that only Martin Randall Travel servers can access the cookies set by martinrandall.com. By using our website you accept our use of cookies.

The cookies allow us to identify your computer and find out details about your last visit. The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the website and your location.

You can delete and block cookies but parts of our website won't work without them. The links below explain how you can control cookies via your internet browser.

Internet Explorer


A visit to a page on martinrandall.com may generate the following types of cookie:

1. Session cookies
Session cookies last only for the duration of your visit and are deleted when you close your browser. These simply enable us to identify that the same person is moving from page to page. Without session cookies many user functions on our website would not work. To make sure things run smoothly while you are using our website, a unique ID will track your session from page to page. Session cookies also keep you signed in whilst you are logged in to your Alumni account.

2. Persistent cookies
We also use certain cookies that are persistent, meaning that they last beyond your session. Persistent cookies help our website remember you as a user each time you use the same computer to revisit us. Persistent cookies last for a pre-defined period unless they are deleted.

3. Anonymous analytics cookies
We use Google Analytics for statistical purposes to track how many individual unique users we have and how often they visit our website. We collect data listing which of our pages are most frequently visited and by which types of users and from which countries.

You can opt out of these by visiting the Google Analytics opt out page.

Submitting your personal data on our website
We also collect information where you choose to disclose data when requesting a brochure, signing up to receive marketing e-mails, or booking a small-group tour or music festival.

The minimum information we need to register a user is an e-mail address. We ask further questions for different services. Unless stated, all registration questions are compulsory.

We may also ask some further, voluntary questions during registration for certain services (for example, the destinations or themes of holidays you are most interested in) so we can gain a clearer understanding of our clients.

Marketing communications
If you are subscribed to our marketing e-mails then we track whether you open the message. Unless you have chosen not to download images automatically in your e-mail provider, your opening of the e-mail will report back to our systems that you have read the message. We also employ tracking of any links you click in our messages.

You can unsubscribe at any time.

If you have any questions about your privacy and data security please contact us.

The contents of www.martinrandall.com are the property of Martin Randall Travel Ltd and subject to intellectual property protection. No content of the website may be reproduced, copied, published, distributed or placed onto other websites without our consent.


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