Newly launched: Handel in Malta, 21–27 November 2025
Booking conditions
Making a booking
1. Optional booking. We recommend that you contact us first to make an optional booking which we will hold for 72 hours. To confirm it please send the booking form and deposit within this period – the deposit is 10% of your total booking price. Alternatively, make a definite booking straight away via our website.
2. Definite booking. Fill in the booking form and send it to us with the deposit. It is important that you read the Booking Conditions at this stage, and that you sign the booking form. Full payment is required if you are booking within ten weeks of departure.
3. Our confirmation. Upon receipt of the booking form and deposit we will send you confirmation of your booking (by e-mail unless you request otherwise). After this your deposit is non-returnable except in the special circumstances mentioned in the Booking Conditions. Further details about your holiday may also be sent at this stage, or will follow shortly afterwards.
Our promises to you
We aim to be fair, reasonable and sympathetic in all our dealings with clients, and to act always with integrity.
We will meet all our legal and regulatory responsibilities, usually going far beyond the minimum obligations.
We aim to provide full and accurate information about our holidays. If there are changes, we will tell you promptly.
If something does go wrong, we will try to put it right. Our overriding aim is to ensure that every client is satisfied with our services.
All we ask of you
That you read the information we send to you.
Specific terms
Before booking, please refer to the FCDO website to ensure you are happy with the travel advice for the destination(s) you are visiting. Non-UK citizens should look at the advice issued by their governments, which may differ significantly.
For information about how to book, click here.
You need to sign your assent to these booking conditions below:
From the time we receive your signed booking form and initial payment, a contract exists between you and Martin Randall Travel Ltd.
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