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German- and/or Italian-speaking Operations Assistant

Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a German and/or Italian speaker to join our Operations team working on the many and varied tours and early music festivals we organise. This is a stimulating and varied role and would suit someone with an interest in the arts, who is client-focused, happy with hybrid working, prepared for some overseas travel.

The role 

– Booking hotels, transport (flights, trains, coaches), restaurants, visits.

– Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).

– Briefing the tour leaders; compiling their documents; giving feedback.

– Answering the phone to clients, helping with their queries, checking availability, taking bookings.

– On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.

– Costing tours; keeping to budget.

– Updating our database; working with our website.

– Keeping reading lists, background information, and online resources up-to-date.

– Proofing client documents, brochure text and website content.

– Attending client events and tour managing; travelling to prospect hotels and attend trade fairs.


– Excellent spoken and written English (mother tongue standard).

– Fluency in German and/or Italian, and preferably one of Spanish or French.

– Undergraduate degree (or equivalent) with one year’s office experience.

– Efficient and flexible with proven ability to work to deadlines and pay attention to detail.

– Knowledge of and genuine interest in the arts (classical music, art, architecture, archaeology).

Location: Chiswick, London, with some remote working.

Salary: £25,000 per annum plus benefits.

Start date: June/July 2022.

To apply, e-mail your covering letter and CV to with the subject as 'Operations Assistant'.

Closing date: 6th June 2022.