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German/Italian/Spanish/French-speaking Operations Assistant

Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for bright and enthusiastic linguists to join our Operations team working on the many and varied tours and early music festivals we organise. This is a stimulating and varied role and would suit someone with an interest in the arts, who is client-focused, happy with hybrid working, prepared for some overseas travel.


The role 

– Booking hotels, transport (flights, trains, coaches), restaurants, visits.

– Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).

– Briefing the tour leaders; compiling their documents; giving feedback.

– Answering the phone to clients, helping with their queries, checking availability, taking bookings.

– On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.

– Costing tours; keeping to budget.

– Updating our database; working with our website.

– Keeping reading lists, background information, and online resources up-to-date.

– Proofing client documents, brochure text and website content.

– Attending client events and tour managing; travelling to prospect hotels and attend trade fairs.


Requirements

– Excellent spoken and written English (mother tongue standard).

– Fluency in at least one of the following German, Italian, Spanish, French.

– Undergraduate degree (or equivalent) with one year’s office experience.

– Efficient and flexible with proven ability to work to deadlines and pay attention to detail.

– Knowledge of and genuine interest in the arts (classical music, art, architecture, archaeology).

We are also interested in hearing from candidates with a background in art history, the ancient world, Asian and/or Middle Eastern Studies, but without a second language.


Location: Chiswick, London, with some remote working.

Salary: £25,000 per annum plus benefits.

Start date: December 2022.

To apply, e-mail your covering letter and CV to recruitment@martinrandall.co.uk with the subject as 'Operations Assistant'.

Closing date: 22nd October 2022.